Yes! We’ve moved to a brand-new Hometown Coffee & Juice app. It’s faster, easier to use, and combines both mobile ordering and rewards in one place. Download it from the App Store or Google Play and log in using the same email you used before.

All your rewards have been transferred to our new platform! Your rewards are now located right inside the app — no need to keep track of cards or stars.

You’ll now earn 1 point for every dollar you spend.

    •    100 points = $5 reward

This means you earn more when you spend more!

If you previously earned stars (1 per visit), we converted them to points — so if you were eligible for a $5 reward before, you’ll now see 100 points in your new account.

Our new rewards system is designed to give you more flexibility and value.

Before, you earned a reward after a set number of visits. Now, every purchase counts — big or small — and you’ll rack up points faster when you spend more.

Whenever you use the app, points are automatically applied to each order you place.

If you order in person, just open your mobile app:

1. Tap the “My Rewards” icon in the lower tray on the home screen.

2. Select “Scan Loyalty Card.”

3. A QR code will appear — show it at checkout, and we’ll scan it each time you visit so your points are applied automatically.

The most common reason is that the email address we had on file contained a small typo or that you’re using a different email than before.

If you’re unable to log in, just reach out to us with your phone number at hello@hometowncoffeejuice.com, and we’ll help you look up which email was used for your account.

If all else fails, you can simply create a new account, and we’ll transfer your earned rewards from your previous account to the new one.

Yes! Your account information has been transferred. All you need to do is reset your password using your existing login email when you first open the new app.

👉 Reset your password here: https://order.incentivio.com/c/hometowncoffeejuice/settings

Digital Gift Cards

Digital gift cards will not automatically transfer to the new app. You’ll just need to add them manually.

If you have your full 16-digit gift card number, simply:

    1    Open the new Hometown Coffee & Juice app.

    2    Tap “More” (bottom right).

    3    Select “Gift Cards.”

    4    Tap “Add Existing Card.”

    5    Enter your 16-digit number — and you’re all set!

If you don’t have your full card number, no problem.

Just send us the last 4 digits of your card and your current balance, and we’ll look up and send you the full 16-digit number.

Physical Gift Cards

If you have a physical gift card, you’re good to go — your balance has automatically transferred, and it will continue to work as usual in-store and in the new app.

If you run into any issues logging in, transferring rewards, or finding your gift card balance, contact us at hello@hometowncoffeejuice.com — we’ll get on it and help you right away!